Privacy Policy

Last Updated: January 01 2025

This is the official Privacy Policy of www.creeksiderenovation.com, a website owned and operated by Creek Side Renovation and Construction of Texas LLC (“Creek Side Renovation and Construction,” “we,” “us,” or “our”). This Privacy Policy forms part of your legal agreement with us and is incorporated into the Website Terms of Use.

Please read this Privacy Policy carefully to understand how we collect, use, and share your information, as well as your rights regarding your data.

1. Information We Collect

Personal Information

When you interact with our website (e.g., register for courses or make purchases), we collect:

• Name, email address, phone number, mailing address.

Legal Basis (GDPR): Consent, Contract Performance.

Billing Information

Third-party vendors (e.g., Stripe, PayPal) process payments and collect billing details, such as:

• Credit card number, billing address, and payment verification data.

Note: This is handled per their privacy policies.

Other Information

We collect additional data to improve your experience:

• From Your Activity: IP address, device details, browser type, referral URLs, time spent, etc.
• Cookies and Tracking: We use cookies (session and persistent) to improve functionality, analyze behavior, and provide personalized experiences.

Cookie Preferences: You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Website.
• Process transactions and fulfill requests.
• Personalize content and communications.
• Analyze website usage and optimize performance.
• Send marketing communications (with opt-out options).
• Comply with legal obligations.

Automated Processing & AI

We may use AI tools for data analysis, personalization, and recommendations. No significant decisions affecting you are made without human oversight.

3. How We Share Your Information

We may share your information as follows:

• Service Providers: For payment processing, analytics, and support services.
• Advertising Partners: To deliver tailored ads and analyze effectiveness.
• Affiliates: Shared for internal business operations.
• Legal Compliance: When required by law or to protect our rights.
• Business Transfers: In the event of mergers, sales, or acquisitions.

Opt-Out: You can opt-out of non-essential sharing by contacting us at [email protected].

4. Your Rights and Choices

For California Residents (CCPA/CPRA)

California residents have the right to:

• Access personal information we collect.
• Delete personal data.
• Correct inaccurate information.
• Opt-Out of the sale/sharing of personal data.
• Limit use of sensitive personal information.

To exercise your rights, contact us at: [email protected].

For EU Residents (GDPR)

You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, email us at: [email protected].

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined here or comply with legal obligations.

6. Cookies, Analytics, and Tracking

We use:

• Google Analytics: To analyze website usage.
• Facebook Ads & Remarketing.
• HubSpot.

Global Privacy Control (GPC): We honor browser-based GPC signals for Do Not Track and opt-out requests.

7. Data Transfers Outside the U.S.

If you are located outside the U.S., your information may be transferred and processed in the U.S. By using our website, you consent to this transfer.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected data from a minor, please contact us, and we will delete it.

9. Security Measures

We implement commercially reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted with a new effective date. Continued use of the Website means you agree to the updated terms.

11. Contact Us

For questions, requests, or to exercise your rights, contact us at:

Email: [email protected]